When Custom Training, a leading Personal Training company based in Amsterdam, the Netherlands, set out to hire for a junior personal trainer role, they knew they needed a modern solution to the traditional recruitment challenges. With a vision to streamline their hiring process and ensure they found candidates not just with the right skills but also with the right fit for their team culture, they turned to Audio Intakes.
Custom Training was looking for a way to efficiently pre-select a lot of candidates who were not only qualified based on hard criteria, but also shared the company's passion for fitness and nutrition. Traditional methods of sifting through resumes and cover letters proved time-consuming and often didn't reveal the full picture of a candidate's personality or their true enthusiasm for the role. The team needed a solution that could quickly identify candidates who were a good fit for their small, tightly-knit team and who had a genuine motivation to build a career in the fitness and/or nutrition industry.
Audio Intakes offered the perfect solution. By integrating our Talent Review template into their recruitment process, Custom Training was able to automatically send out invitations for the Audio Intake to applicants immediately after they submitted their job application (with a resumes only). The vacancy text, enriched with additional context about the need for teamwork and a passion for the fitness and nutrition industry, served as additional input for the pre-set talent review touchpoint. This guaranteed that the Audio Intake smoothly interacted with candidates and asked specific questions, in the right manner, at the right time.
The results were remarkable. No more phone calls were conducted to do the initial screening and select the right candidates for an interview. The Audio Intake response provided them with enough information, so the right candidate could directly be invited for the interview.
Custom Training found that candidates were more than willing to engage with the voice-based pre-selection process, appreciating the opportunity to express their enthusiasm and commitment in a personal and authentic way (and in their own time). The automated summary and recommendations feature of Audio Intakes provided the recruitment team with valuable insights into each candidate's suitability, apart from their own opinion.
One candidate's response perfectly illustrated their ideal fit for the role, showcasing their deep motivation to pursue a career in nutrition (weight loss), and their eagerness to work in a collaborative and ambitious team environment. This level of detail and personal insight enabled Custom Training to make more informed decisions, significantly streamlining their recruitment process.
Thanks to Audio Intakes, Custom Training was able to fill the junior personal trainer position with a candidate who not only met their technical requirements but also perfectly aligned with their company culture. They saved considerable time in the pre-screening process, as they normally called every single candidate. They could now focus only on engaging with the most promising candidates more deeply.
The success story of Custom Training and Audio Intakes is a testament to the power of voice technology in transforming the recruitment process, making it more efficient, personal, and insightful.
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Luuk, Co-founder at Custom Training
The solution is spot on. Next time we will fully trust on the recommendation feature, making it even easier to quickly review all candidates and invite only the best for a real time interview.
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